鹭森航空服务学院

“无论做什么,我都全情投入。正如希腊人所说,‘do with meraki’。”

meraki
(动词),希腊语,是指用灵魂和创意去做一些事情,或全身心投入到工作之中

Jana App-Sandering,客户服务主管

服务设计的艺术

We are a distinctive group of luxury service professionals with an eye for detail and a nose for emerging trends in all industries that touch luxury service.

与众不同的服务学院

对于希望获得卓越服务技巧培训的人来说,我们的学院是理想之选。我们与众多不同行业的企业和个人合作,包括酒店业、航空业、金融业和国际企业等。

Excellence in customer service is much more than classroom training, it is having a passion and vision for refinement, spotting trends and sensing the innocent and hidden details that exist throughout our everyday lives.

At the Luxaviation Academy, our goal is not just to provide a training checklist, it is to spark the hidden potential of every trainee so that they may maximize their talents and passion for delivering quality and distinction in all elements of customer service.

This will be an exciting journey designed and tailored to meet the needs of your company while improving the aptitude and the enthusiasm of your employees.

我们的工作

我们的培训课程为期 2-3 天,但可以根据您的需求和重点要求进行定制。

Training days can be held in-house at a client’s establishment or within any of our own training facilities worldwide.

Training is split into inspirational learning programmes and active participation sessions, allowing our team to demonstrate their comprehensive understanding of anticipating wishes and delivering a refined attention to detail.

EVENT MANAGEMENT

For our clients we also offer exclusive event consulting and management. We will oversee luxury events and ensure that every little detail is looked after.

请联系我们,了解定制式培训课程

鹭森航空服务学院
4a, rue Albert Borschette
L-1246 Luxembourg

电话号码:+352 621 166 975
电子邮件地址:service-academy@luxaviation.com

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